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Operator & Tour:

Troll Tours- Sydney and Hunter Valley Tours — Southern Spectacular

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Operator & Tour:

Air Whitsunday - Whitsundays Seaplane — Outer Reef and Beach Scenic Flight

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Operator & Tour:

Kangaroo Island SeaLink — Seal Bay Discovery

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Operator & Tour:

Air Whitsunday - Whitsundays Seaplane — Reef & Whitehaven Discovery

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Operator & Tour:

Down Under Cruise & Dive — Outer Reef Cruise + 1 Dive Package

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Please note, there is also a charge of $20.00 per person to pay on the day of travel.

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Operator & Tour:

Vagabond Cruises — Christmas eve dinner

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Operator & Tour:

Getaways SA — Barossa Valley Private - Pickup Barossa

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Operator & Tour:

Autopia Tours — Grampians Great Escape

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Operator & Tour:

Brisbane Cruises — St Helena Guided Tours

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Operator & Tour:

Oz Trails — Sydney City Charters

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Operator & Tour:

Rhythmboat Cruises Sydney Harbour — Bee Gees Cruise

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Operator & Tour:

Autopia Tours — Reverse Great Ocean Road Tour

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Operator & Tour:

Autopia Tours — Four Day Coastal Loop - Perth to Monkey Mia Return

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Operator & Tour:

Cairns Adventure Group — Barron River Rafting + ATV

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Please note, there is also a charge of $30.00 per person to pay on the day of travel.

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Operator & Tour:

Tasmanian Hikes — Overland Track Guided Walk

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Operator & Tour:

The Bell Tower, Home of the Swan Bells, Perth — The Bell Tower Experience

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Please note, there is also a charge of $18.00 per person to pay on the day of travel.

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Terms and Conditions:

Down Under Cruise & Dive:

All monies forfeited unless we are notified 48 hours prior to departure. For passengers voluntarily leaving the vessel or withdrawing from a course after day one, there will be no refund. Cancellation of a dive course is fully refundable up until the end of day 1 only. Excluding deposit if paid. All Tours are subject to the effect of weather or unforeseen circumstances. All dives are weather permitting and operate at the Captains discretion. No refund for incomplete dives. Should a cruise not operate for any such reason passengers will be offered an alternative day or refund for days lost only. The operator reserves the right to cancel any tour, change vehicle type or arrange an alternative carrier if the minimum numbers in a group is not sufficient. A reef tax applies to all persons traveling to the Great Barrier Reef. This will be $20 and payable onboard. Please be aware that snorkelling and diving may be a strenuous activity. All divers must complete a medical questionnaire on board. Some existing medical conditions and / or the taking of certain medication may exclude the individual from in-water activities. Please discuss existing medical conditions with staff prior to travel. Divers 65 yrs and over must provide a current AS4005-1 dive medical prior to travel. Certified divers must show an internationally recognised scuba cert card. In the interest of safety we recommend that you do not fly within 24hrs of last dive. Please consider wind strength or roughness of sea before booking. All trips/dives are weather permitting at captains /divers discretion. No refund for incompleted dives. No refund for passengers voluntarily leaving any vessel early. All monies forfeited if cancelling less than 48hrs prior to travel. Should a trip be cancelled, passengers may be offered an alternative day for lost time/trip.

Rhythmboat Cruises Sydney Harbour :

Please note that once booked and paid for, 100% cancellation fees apply.

Cairns Adventure Group:

50% Refund within 48 hours no refund if within 24 hours of departure

Vagabond Cruises:

Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential. •Child rate = 5-14 yrs •Concession rate = Australian seniors/pensioners & full time students •Family rate = 2 adults + 2 children •Full payment is due on booking •There is no refund for no shows •Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled •A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card •Your ticket is valid for the day of the booking only •Please arrive at departure point 15 minutes prior to departure time •Surcharge will apply on Public Holidays •Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January

Tasmanian Hikes:

Cancellation and Refund Policy Guests canceling their tour up to 8 to weeks prior, a full refund less the tour deposit [$500] will be refunded. If guests cancel a tour less that 8 weeks up until the pre-booked departure date, no refund will be given. If guests wish to transfer their booking to another date this can be done up to 8 weeks prior only. Should a participant/guest need to leave a tour once it has commenced, due to a medical emergency or any other reason, no refund, partial or in full, will be given. Should Tasmanian Hikes have to cancel a tour due to lack of numbers, guests will be given 14days notice. If we can’t offer you an alternative tour that would suit you, we will refund your payment in full less a 5% administration fee. The 5% administration fee is 5% of the tour cost. Tasmanian Hikes reserves the right to vary, cancel or postpone a tour due to unsafe conditions such as severe weather, floods, bush fires or sudden track closures. We reserve the right to cancel a tour, in whole or in part if it is necessary to do so due to a force majeure event. Tasmanian Hikes strongly recommends that suitable travel insurance be purchased by the traveller to cover any financial loss, due to your own cancellation, or if Tasmanian Hikes has to cancel a tour. Tasmanian Hikes will not be responsible for your travel expenses or losses arising from a cancellation. We also strongly recommend that comprehensive travel insurance be taken out against loss of baggage or any medical expenses.

Troll Tours- Sydney and Hunter Valley Tours:

TROLL TOURS HARLEY TRIKE AND MOTORBIKE TOURS: Full refund if cancelled 48hrs before tour departure. If cancelled within 48hrs 25% will be kept as a booking fee. TROLL TOURS: TOUR CONDITIONS: “TROLL TOURS” reserve the right to alter or modify itinerary if prevailing weather, road conditions or adverse conditions require such change.

Brisbane Cruises:

72 hrs notice is required for general scheduled cruises. Cancellations within this time will not be refunded. Four and six weeks is required for special events.

Oz Trails:

100% charge for tours cancelled less than 24 hours prior to departure.

Kangaroo Island SeaLink:

Cancellation of a booking, or part thereof will incur the following fees: · More than 30 days before departure - $50 per person · Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater · Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater · Within 24 hours of departure - 100% of total cost No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing. Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.

Autopia Tours:

Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612 Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture. Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.

Air Whitsunday - Whitsundays Seaplane:

100% fee applies to services cancelled within 24 hours of departure.

The Bell Tower, Home of the Swan Bells, Perth:

•Cancellations notified 30 days or more prior to activity date » full refund is given by activity supplier; •Cancellations notified 8 days or more (but less than 30 days) prior to activity date » 50% refund is given by activity supplier; •Cancellations notified less than 8 days prior to activity date » no refund is given by activity supplier.

Getaways SA:

Tour dates can be changed with a minimum of 48 hours notice. Cancellations received more than 48 hours prior to Tour start will receive a Refund, less a Cancellation Fee of $50.

Tours To Go:

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I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.

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